Technology can help us live happier lives if used in a socially responsible manner. Technology can empower people and businesses. Quoting Peter Parker’s uncle from the “Spider-Man” movie, “with great power there must also come great responsibility.” If we can do something bigger, we should make sure we do it for the good of others.
Social responsibility in disruptive technology has always been crucial. However, as we are seeing the misuse of technology opportunities in the modern world more frequently, it starts gaining paramount importance for all — inventors, e-business owners, and everyone who contributes to designing tech innovations in some way.
Every modern business, whether it’s digitized during its lifecycle or tech-based in its origin, should incorporate technological social responsibility (TSR) to avoid unintended and unanticipated consequences for its customers and society in general. Technology itself is neutral, but it’s people who choose to use it for the good or bad. We should keep it in mind while creating technology and when using it. Technology ethics and social responsibility must become priorities in the era of AI and innovations.
Social Responsibility 2.0. The Must for Every E-Business
We live in the epoch of disruptive technologies that are bringing us tremendous opportunities and dangers at the same time. To protect every individual and society as a whole, we should raise awareness of Social Responsibility 2.0. and start implementing it. The technology breakthrough that is seen through the fast evolution of mobile devices, artificial intelligence (AI), robotics, nanotechnology, and many other innovations brings with it the power that should be highly protected from malefactors whose intent threatens meeting Sustainable Development Goals. These SDGs are 17 tasks on the world’s to-do list and 17 biggest challenges we should overcome. Technology can help us much in it if used for the good of humanity.
Social Responsibility 2.0 is the approach to building digital products that implies practices on maximizing cybersecurity and user privacy protection and minimizing the unintended misuse of these products, including thefts, data breaches, terrorism and other negative consequences.
Artificial Intelligence and Social Responsibility
Artificial intelligence is an astonishing opportunity to create “smarter” environments where we can focus on achieving our goals and spend more time on creativity, learning and other important aspects of our lives, depending on everyone’s own values. AI can make all this a reality. However, exponential technologies are invincible, but they aren’t infallible. AI-powered businesses and developers have to invent ways to apply this innovation without exposing the questions of security, privacy, quality and compliance to possible threats.
The importance of social responsibility is often emphasized when it comes to AI-powered products and services. Often, attackers use this self-learning technology to do things that infringe user cybersecurity much quicker without even the need for human direct participation. At this point, we have to admit that it can be challenging times for AI creators, as they will need to build protection algorithms that bring cybersecurity to the next level.
Steps to Eliminating The Possibility of Harm
Leverage GDPR as a core model
European GDPR can serve as a core model for ensuring user privacy and preventing possible data breaches, which should constantly advance amid the fast evolution of technology. Companies have to improve protection mechanisms along with the technologies they use. GDPR in the United States will help decrease information alignment between customers and organizations and amplify the options allowing users to edit, delete or transfer personal data across all streams.
Socially responsible investing
Governments need to incentivize businesses to contribute to the social good. They can also create more social innovation tech funds and embrace (and encourage) socially responsible investing practices. We need more opportunities to connect entrepreneurs with possible impact investors to develop the technology together that benefits society. The trend of social entrepreneurship is going to thrive. The future requires us to create more funds and grants to allocate revenue to social entrepreneurs across the country.
Focus on collaboration and communication
Governments, tech companies and the public should have closer, more open and constant communication/collaboration that ensures we are working towards the same goals and not making the same mistakes. Social responsibility is a must not only for tech companies but should be nurtured in society starting from school. We should incorporate it from the beginning to build secure online and offline environments for the next generations. Tech companies will need to establish closer collaboration with customers, investors, scientists, NGOs and governments in fields of technology ethics, safety, governance, and transparency.
We need to build our future based on the principles of social diversity, equity and inclusion. Sustainable Development Goals mustn’t remain on our to-do list for the indefinite future. Businesses, tech developers, governments, NGOs and everyone should be proactively and collaboratively contributing to achieving these goals. There can be a future where technology doesn’t divide society but consolidates it and provides equal opportunities for everyone. It’s a reality in which technology empowers individuals and brings them to the diverse community that strengthens everyone and helps the human in all respects.